Who We Are

 

About Us

Unmuted helps companies better understand their customers in order to make smarter decisions and drive success. Most companies don’t conduct consumer research, resulting in wasted money through trial and error.  Every organization is different, therefore, we work closely with our clients to design custom research studies to meet their exact needs. 

 

In addition to having extensive research experience, Unmuted Consumer Insights differentiates itself from other research providers in 3 key ways:

 

1.  Creative and flexible study designs -  Every project is different, and therefore, we work closely with our clients to fully understand their objectives and design custom studies to meet their exact needs.  We are passionate about research and enjoy suggesting fresh ideas to ensure our clients are getting the most out of every study.


2.  Superior customer service -  Having worked many years on the client side, we understand the value of a vendor who can lighten the load.  We pride ourselves on our flexibility, making projects simple for our clients.


3.  Quality reports with valuable insights – We are often complimented on our attention to detail.  While every report contains detailed findings, we understand not everyone loves numbers the way we do.  Therefore, we also provide clear insights drawn from the data, executive summaries and actionable recommendations.

We began our journey in 2013 as Millar Marketing, but changed our name to Unmuted Consumer Insights in 2021 to better reflect what we do.  Unmuted is 100% woman-owned and operated and is certified as a Women's Business Enterprise (WBE) through the Women's Business Enterprise National Council (WBENC).

Unmuted Consumer Insights specializes in providing custom quantitative and qualitative consumer research studies

 

Industries Served

To date, we have proudly served the following industries and are looking forward to adding more to this list

Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC
Unmuted Consumer Insights, LLC

Global Experience

The advantage of online studies is the ability to conduct research globally both quickly and affordably.  We work with an amazing team who are native speakers to translate our surveys into the local domestic language.  To date, we’ve successfully conducted research in the following countries.

  • Brazil

  • Canada

  • China

  • France

  • Germany

  • Italy

  • Russia

  • Saudi Arabia

  • Sweden

  • United Arab Emirates

  • United Kingdom

  • United States

 

What People Say

Business Meeting

Senior Manager,
Consumer Insights

Fortune 500 Company

Bridget is a consummate professional and always does a more-than- thorough, above-and-beyond job for every project she's ever done for us. She has an excellent attention to detail and brings curiosity and enthusiasm to the work to elevate it beyond the original intention

Business Conference

President & CEO

Market Research Firm

I have worked with Bridget over 8 years. It's refreshing to work with someone who is passionate about what they do. Bridget strives for excellence. She is thorough and pays close attention to detail. I would highly recommend Unmuted Consumer Insights.

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