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Who We Are

Unmuted Consumer Insights specializes in providing custom quantitative and qualitative consumer research studies. 

About Us

Unmuted Consumer Insights is a full-service market research firm dedicated to amplifying the voice of the consumer. Through custom quantitative and qualitative research, we deliver actionable insights that help organizations better understand the wants & needs of their customers, enabling them to make confident, impactful decisions and drive success.

 

Unmuted is 100% woman-owned and is certified as a Women's Business Enterprise (WBE) and Woman Owned Small Business (WOSB) through the Women's Business Enterprise National Council (WBENC).  We are also certified as a Small Business Enterprise (SBE) through the Wayne County Airport Authority.

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Data Processing

​In addition to having extensive research experience, Unmuted Consumer Insights differentiates itself from other research providers in 3 key ways:​​​

1

We take work off your plate 

Having worked many years on the client side, we understand the value of a vendor who can lighten the load.  We build relationships with our clients, allowing us to better anticipate your needs.

2

We are creative and flexible

Custom research means fully understanding your objectives and designing studies to meet your exact needs.  We are passionate about research and enjoy suggesting fresh ideas to ensure you are getting the most out of every study.

3

We provide high-quality reports with valuable insights

We are consistently complimented on our attention to detail!  While every report contains detailed findings, we understand not everyone loves numbers the way we do.  Therefore, we provide clear insights that are quick and easy to digest.

Industries Served

To date, we have proudly served the following industries and are looking forward to adding more to this list

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Global Experience

The advantage of online studies is the ability to conduct research globally both quickly and affordably. To date, we’ve successfully conducted research in the following countries:

  • Brazil

  • Canada

  • China

  • France

  • Germany

  • Italy

  • Russia

  • Saudi Arabia

  • Sweden

  • United Arab Emirates

  • United Kingdom

  • United States

Certified WBE, WOSB, & SBE

Unmuted Consumer Insights is certified as a Women’s Business Enterprise (WBE)  and Woman Owned Small Business (WOSB)  through WBENC. We are also certified as a Small Business Enterprise (SBE) through the Wayne County Airport Authority.

In addition, We are also an active member of Inforum, NAWBO, Insights Association, and WIRe (Women In Research).  

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